I managed to step on some toes and I was painfully aware of it. Part of the throes of being a one-woman-band and having a Studio with curb-appeal, I've tried having set opening hours vs. opening by appointment only. During busy show-months, it is not easy to communicate this and Google does not accommodate a "Studio" description that shows a "by appointment only" approach. From Google's perspective, you're either open or closed.
I have tried to get around that by adding a "picture" that, instead, reads the words "visit by appointment only" and my Studio phone number. I shout the same on my website but a couple appeared at the door that went by Google alone, which still showed afternoon opening hours. They were seriously underwhelmed that I hadn't completely unpacked after crashing back here from Yarndale. I offered to show them whatever they liked but since they wanted to browse, they could not give me a clear answer (completely understandable). They turned down my offer to come in and left threatening to leave a damning review on Google.
Come see us next at
Woolfest: 28 - 29 June 2019, Mitchell's Lakeland Livestock Centre, Cockermouth
The Slow Wardrobe (formerly Tall Yarns)
Crossways Road, Grayshott
Surrey GU26 6HG
Visit by appointment
T: 01428 288010
Sign up to get the latest new products, special offers and more …